How do you help municipalities meet accessibility requirements?

We build citizen-facing services to meet AODA and WCAG 2.1 AA requirements from the start. This includes accessible design, keyboard navigation, semantic markup, and testing throughout delivery.

Can municipal data remain in Canada?

Yes. We design hosting and data architecture around Canadian data-residency requirements and can support privacy obligations under FIPPA, FOIPPA, PIPEDA, and applicable provincial legislation.

Can you work within municipal procurement processes?

Yes. We are familiar with RFPs, vendor-of-record arrangements, and standing offers. We can provide the documentation and technical detail needed to support a transparent procurement process.

Will new software integrate with our existing municipal systems?

We use open standards and well-documented integrations to connect with existing municipal, provincial, and federal systems while avoiding unnecessary vendor lock-in.

How do you support staff after launch?

We provide managed support, documentation, monitoring, and governance guidance so municipal teams can operate and evolve their services through staff and council transitions.

How does sustainable software benefit a municipality?

Efficient software reduces infrastructure costs and energy use while improving performance and resilience. It helps municipalities extend their digital sustainability commitments to resident and staff services.

Does typeof outsource their work?

No. typeof does not outsource work like some agencies. All development and design are handled in-house, in Canada, to ensure quality, security, and alignment with our sustainable software practices.

For Canadian Municipal Governments

Sustainable web development governments can trust

typeof builds compliant, low-cost, and low-carbon digital services for Canadian municipalities — from citizen portals, and e-commerce solutions to internal workflow tools with and without AI.

SOC 2 Type 2AODA / WCAG 2.1 AAFIPPA / FOIPPAHIPAA / PHIPACanadian Data Sovereignty

Book a municipal strategy call See Emterra case study

Photo by typeof, of Toronto skyline from Biidsaasige Park

Years of experience: 20+
Projects delivered: 100+
Compliance: SOC 2 Type 2 ready
Privacy ready: HIPAA / PHIPA / FIPPA/PIPEDA

Built for the public sector

Why municipalities choose typeof

We understand that municipal governments operate under a unique set of obligations — to residents, to regulators, and to the public interest. Our work reflects that.

Built for public-sector trust: SOC 2 Type 2 certified, HIPAA/PHIPA ready, and fully compliant with Canadian data sovereignty requirements. We understand accountability and transparency matter in government.
Lower total cost of ownership: Avoid expensive enterprise licensing and vendor lock-in. We deliver modern, maintainable software that reduces long-term operational costs and fits within municipal procurement budgets.
Compliance by design: AODA/WCAG 2.1 AA accessibility, FIPPA/PIPEDA privacy compliance, and bilingual (French/English) support built in from day one.

Case Study

Emterra Environmental

Emterra is one of Canada's leading waste management and recycling companies, operating municipal service contracts across Ontario, BC, Manitoba, Saskatchewan, and in Flint Michigan, US. They needed a modern digital platform to support their citizen-facing service operations.

typeof delivered a sustainable, AODA-compliant platform that gave Emterra and their municipal clients clear, accessible digital services — on time and within budget.

“WOW, the website looks absolutely B-E-A-UTIFUL! My favourite website I have ever been a part of creating. It's stunning!!!!”
Emterra Environmental
Christi Souter, Marketing Communications Manager

Emterra Environmental municipal waste services platform

Our capabilities

Everything a municipality needs from a software partner

From procurement to go-live and long-term support, we cover the full lifecycle of municipal digital services.

AODA & WCAG 2.1 AA accessibility: Every citizen-facing application meets Ontario and federal accessibility standards so all residents can access government services.
Canadian data sovereignty: Resident data stays in Canada. We build on Canadian infrastructure and follow all provincial privacy legislation including FIPPA, FOIPPA, and PIPEDA.
Open standards & interoperability: No proprietary lock-in. We build on open standards so your systems can integrate with existing municipal platforms, provincial networks, and federal services.
Procurement-ready engagements: We understand RFP, vendor-of-record, and standing-offer procurement processes. We can work within your existing procurement framework.
Low-carbon, sustainable software: We measure and reduce the carbon footprint of every application we build — helping municipalities meet their climate commitments in digital services too.
Long-term support & governance: Municipalities need partners, not vendors. We provide managed support, documentation, and governance frameworks to keep systems running through staff and council transitions.
Ecommerce integrations: We integrate e-commerce solutions with municipal systems, enabling online payments for services, permits, and other transactions while ensuring compliance with local regulations.
Citizen & staff-facing portals: From permit applications and service requests to internal workflow tools and reporting dashboards, we build the full spectrum of municipal digital services.
Audit trails & accountability: Every action is logged and traceable. Built-in audit trails support FIPPA access-to-information obligations and council accountability requirements.
Bilingual by default: French and English support across all applications. We build bilingual experiences that meet Treasury Board Secretariat Official Languages requirements.

Why sustainable software matters for municipalities

Canadian municipalities have signed climate pledges, net-zero commitments, and sustainability plans. Digital services are part of a municipality's Scope 3 emissions footprint — and most governments don't even measure them yet.

typeof measures the carbon intensity of every application we build using the Software Carbon Intensity (SCI) specification. Sustainable software is also more efficient — lower hosting costs, faster load times, and better accessibility scores. It benefits residents and the budget at the same time.

Lower hosting costs

Lower support costs

Measured carbon reduction

Supports net-zero commitments

Better performance for residents

Learn about our low-carbon approach

Ready to modernize your municipal digital services?

Let's talk about your municipality's needs. We'll help you plan a compliant, cost-effective, and sustainable software roadmap.

Start a municipal conversation Our sustainability approach

Find out why typeof is a different typeof agency

We build low carbon, high quality, accessible, compliant, and secure software that is used by Fortune 500s, municipal governments, and everyone in between.

Let's Talk Learn more

Frequently asked questions

: We build citizen-facing services to meet AODA and WCAG 2.1 AA requirements from the start. This includes accessible design, keyboard navigation, semantic markup, and testing throughout delivery.
: Yes. We design hosting and data architecture around Canadian data-residency requirements and can support privacy obligations under FIPPA, FOIPPA, PIPEDA, and applicable provincial legislation.
: Yes. We are familiar with RFPs, vendor-of-record arrangements, and standing offers. We can provide the documentation and technical detail needed to support a transparent procurement process.
: We use open standards and well-documented integrations to connect with existing municipal, provincial, and federal systems while avoiding unnecessary vendor lock-in.
: We provide managed support, documentation, monitoring, and governance guidance so municipal teams can operate and evolve their services through staff and council transitions.
: Efficient software reduces infrastructure costs and energy use while improving performance and resilience. It helps municipalities extend their digital sustainability commitments to resident and staff services.
: No. typeof does not outsource work like some agencies. All development and design are handled in-house, in Canada, to ensure quality, security, and alignment with our sustainable software practices.